Effective Date: July 8, 2025
At Heavy Handed Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number
- Billing Information: Billing address and payment information (processed securely through our payment providers)
- Shipping Information: Delivery address for order fulfillment
- Communication: Messages sent through our contact forms or customer service inquiries
Information Automatically Collected
- Website Usage: Pages visited, time spent on site, and browsing behavior
- Device Information: IP address, browser type, and device characteristics
- Cookies: Small files stored on your device to improve your browsing experience
How We Use Your Information
We use your personal information to:
- Process Orders: Fulfill your collectible orders and communicate about order status
- Customer Service: Respond to inquiries, questions, and commission requests
- Email Marketing: Send newsletters, product updates, and exclusive offers (only if you opt-in to our “Hit List”)
- Business Operations: Improve our website, products, and customer experience
- Legal Compliance: Meet legal obligations and protect our business interests
Email Marketing and the “Hit List”
When you sign up for our “Hit List” newsletter:
- You’ll receive updates about new limited run collectibles
- Exclusive early access to product drops
- Behind-the-scenes content and process updates
- Special offers and discount codes
You can unsubscribe at any time using the link in any email we send you.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: Stripe, PayPal, and other secure payment services
- Shipping Partners: To deliver your orders
- Email Service Providers: Mailchimp for newsletter management
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
Cookies
We use cookies to enhance your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Heavy Handed Studio
Email: contact@heavyhanded.studio
Website: heavyhanded.studio
This policy was last updated on July 8, 2025. By using our website, you consent to the collection and use of information as described in this Privacy Policy.